Everstory Partners reports 2025 growth, stronger operations

Everstory Partners says its 2025 year-in-review shows gains in income, reviews, families served and pre-need sales as the Altamonte Springs-based deathcare provider works to improve consistency across its locations. The report also underscores the company's push to strengthen operations, technology and culture heading into 2026.

Why it matters: - Everstory Partners is using its 2025 results to show investors, employees and families that operational improvements are translating into growth. - The report points to stronger financial performance and service volume across a company with more than 460 cemetery, funeral and crematory locations in the United States and Puerto Rico.

What happened: - Everstory Partners unveiled its year-in-review report covering calendar year 2025 on May 8, 2026. - The report highlights progress across operations, technology and people. - Kendra Stevens, senior vice president of sales & marketing, said the company has been working to build a stronger organization grounded in integrity, accountability and care. - Lilly Donohue, president & CEO, said the company's responsibility is ongoing and tied to continual improvement.

The details: - Everstory reported a 54.9% increase in net operating income. - The report lists more than $430 million in revenue. - Everstory served 66,603 families during the year. - The company completed 116,467 work orders. - Everstory logged 2,844 4- and 5-star reviews. - The company reported 2,525 total employees. - Pre-need sales rose 16.2%. - Everstory said the work underway includes strengthening processes and reshaping company culture. - The company said the report reflects disciplined work to improve consistency throughout its locations.

Between the lines: - The report frames 2025 as a year of execution, not just growth, with an emphasis on process, accountability and service quality. - Strong review volume and rising pre-need sales suggest customer confidence matters as much as financial performance in Everstory's strategy. - The company is also signaling that its growth story depends on standardizing operations across a large, dispersed network.

What's next: - Everstory says its improvement work remains ongoing. - The company is positioning 2026 around continued progress in service, operations and culture. - Readers can view the year-in-review report and learn more at Everstory Partners and Memorial Planning.